Frequently Asked Questions

Vulnerability scanning is an automated process that identifies security weaknesses in your systems, networks, and applications. It's essential because:

• Identifies security gaps before attackers do
• Helps meet compliance requirements (SOC 2, ISO 27001, GDPR)
• Reduces the risk of data breaches and cyber attacks
• Provides detailed reports for security teams and management
• Supports continuous security monitoring

The frequency depends on your risk profile and compliance requirements:

• High-risk environments: Weekly or daily scans
• Medium-risk environments: Monthly scans
• Low-risk environments: Quarterly scans
• After major changes: Immediate scans after system updates or new deployments
• Compliance requirements: As specified by your regulatory framework

Vulnerability Scanning: Automated process that identifies known security weaknesses using tools like SecuraProbe, Nmap, and OpenVAS. It's faster, cheaper, and can be performed regularly.

Penetration Testing: Manual process where security experts simulate real-world attacks to exploit vulnerabilities and assess the actual impact. It's more thorough but takes longer and costs more.

Both are important and complement each other in a comprehensive security program.

We support all major compliance frameworks:

• SOC 2 Type II: Security, availability, and confidentiality controls
• ISO 27001: Information security management systems
• GDPR: General Data Protection Regulation compliance
• HIPAA: Healthcare data protection requirements
• PCI DSS: Payment card industry data security standards
• NIST Cybersecurity Framework: Government and enterprise security standards

Scan duration depends on several factors:

• Web application scan: 2-8 hours depending on size and complexity
• Network scan: 1-4 hours for typical corporate networks
• API scan: 1-3 hours depending on endpoint count
• Cloud infrastructure scan: 2-6 hours depending on resource count
• Comprehensive scan: 4-12 hours for full security assessment

We provide real-time progress updates and can schedule scans during off-peak hours.

We use industry-leading security tools:

• SecuraProbe: Our automated web application security scanner - Try it now
• Nmap: Network discovery and port scanning
• OpenVAS: Network vulnerability scanning
• SSLyze: SSL/TLS configuration analysis
• Burp Suite: Advanced web application testing
• Nessus: Comprehensive vulnerability assessment

We also use custom scripts and manual testing techniques for comprehensive coverage.

Yes! Our reports include:

• Detailed vulnerability descriptions
• Risk assessment and impact analysis
• Step-by-step remediation instructions
• Priority recommendations for fixing vulnerabilities
• References to security best practices
• Follow-up scanning to verify fixes

We also offer consulting services to help implement security fixes and improve your overall security posture.

Pricing depends on the scope and complexity of your requirements:

• Basic vulnerability scan: Starting at $299
• Comprehensive security assessment: Starting at $999
• Penetration testing: Starting at $2,499
• Compliance scanning: Starting at $1,499
• Ongoing monitoring: Starting at $199/month

Contact us for a customized quote based on your specific needs. We offer volume discounts for multiple scans and annual contracts.

Absolutely! We take data security seriously:

• All scans are performed from secure, encrypted environments
• We use industry-standard encryption for data transmission
• Access to your data is limited to authorized security professionals
• We sign NDAs and confidentiality agreements
• Scan data is automatically purged after report delivery
• We're SOC 2 Type II certified and GDPR compliant

Yes! We provide comprehensive support:

• 24/7 monitoring: Continuous security monitoring and alerting
• Emergency response: Critical vulnerability response within 2 hours
• Business hours support: 9 AM - 6 PM EST for general inquiries
• Dedicated account manager: For enterprise clients
• Online portal: 24/7 access to reports and dashboards